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Emergency Response
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Who do your employees turn to first during an emergency situation?
COORDINATING EMERGENCY RESPONSE GLOBALLY
Worldcue® 24 is a 24x7 emergency communications center capable of facilitating your appropriate response to a broad array of emergencies anywhere in the world. When disruptive security, weather, legal or ethical events impact your people or operations, Worldcue provides your employees and emergency response teams with:
ACCELERATED DECISION SUPPORT
When your people are in harm’s way, they need a trusted expert – around the clock – to help decide what to do next. Turn to Worldcue24 for ready information, advice and support:
  • Single point of contact – a dedicated phone number, accessible to your employees and response teams around the globe
  • Access to professionals ready to assist with a range of urgent issues, 24x7
  • In-depth situational awareness, through co-location of the Worldcue24 team with iJET’s global intelligence operations center
  • Centralized view of all issues, across business units and geographies, providing early trend analysis and decision support
FASTER TIME TO RESPOND
Every minute your employees wait for the right information, you place your people at greater risk. Protect your people with Worldcue24:
  • Immediate access to help and support, with 99% of calls answered within 10 seconds
  • Centralized deployment of your emergency responders, so employees requiring medical, security, kidnapping or evacuation assistance can quickly get what they need from one call
  • Interactive Voice Response (IVR) technology, enabling rapid initiation an “all-safe” call-in procedure or mass protocol communication
  • Call volume management, using technology-assisted call routing to reach appropriate and available operators
ENHANCED CONTROL AND COMPLIANCE
Every report to an emergency communications center is a potential security issue. Minimize your risk with Worldcue24:
  • Customized protocols ensure compliance with your organization’s response policies and procedures
  • Centralized reporting across facility, personnel and operational issues enables management to stay informed – before an emerging trend becomes a legal problem
  • Audio recordings of calls support continuous process improvement, risk mitigation and support for legal reviews
Worldcue®24 is co-located with our 24x7 global intelligence operations center, integrating advanced technology and an emergency communications center to help you assess global threats to your people and assets; track emergency response trends across incident types, business units and regions; and deploy an appropriate response anywhere in the world at a moment’s notice.

Contact Us To Learn More
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